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Easy Protect - Optional Extended Service Contract Claims

Roadside Assistance


Tennessee Customers:

Georgia Customers:

  • Call the Claims Administrator, DOWC, at 1 (201) 777-1000.
  • Or visit claims.dowc.com to be directed to a shop close to you, even if you are away from home. Peace of mind travels with you!

Need to use the Emergency Towing / Road Service / Lock-Out Assistance?

Tennessee Customers:


Georgia Customers:

  • 24/7 Roadside Assistance - 1 (855) 411-6648
  • Towing: up to 50 miles at no cost to you (additional miles are your responsibility).


Roadside assistance includes:

  • Battery Jumpstart
  • Flat Tire Change
  • Fuel/Oil/Water Delivery (Note: You are responsible for actual cost of any delivered materials [if they bring you gas, etc.])
  • Locksmith Unlocking Services.


Remember:

  • Provide your Contract Number (listed on page 1 of the Service Contract)
  • You will need your current vehicle mileage when you call.
  • You are entitled to one service per 72-hour period and one breakdown per Covered Part, so even if you are prone to locking your keys in the car, you can have peace of mind!
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